Accountancy
100
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2
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84
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0
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80
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114
Customer services
77
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68
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1
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82
Engineering, Manufacturing 121
Graduate, Trainees
61
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IT & Internet
436
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Management consultancy 64
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Non-profit, Charities
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5
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93
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61
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Sales
132
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16
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Security
0
Senior appointments
11
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3
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6
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21
Other
61
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: Customer services Vacancy 196 |
| Post:Dutch Account Representative
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
Leeds
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| The announcement text: |
Dutch Account Representative
Location: Preston
Salary: Ј12,000 - Ј15,000
Start date: ASAP
Main purpose of job:
To maximise fee revenue generation and to offer outstanding levels of service to the company`s blue chip client base. This is achieved through high volume telephone contact and quality negotiation and customer service skills to ensure that competitive levels of liquidation are attained. Responsibility extends to agreeing repayment terms within the parameters stipulated by the company. Operating in a performance orientated environment, the account representative strives to exceed client expectations and provide a level of service that sees our client maintaining its position as market leader.
Scope of Job
Manages a portfolio of delinquent accounts on behalf of the company`s blue chip client base through the use of Dialler software and Collections management system
Responsible for the provision of payment and information solutions
Attains levels of liquidity such as to maintain the company`s position as market leader
Adheres to the strictest requirements of our clients in terms of payment deadlines and methods
Represents the best interests of the company and its clients - at all times - through provision of outstanding levels of customer service
Delivery of all aspects of client*company performance standards and audit requirements
Performance focussed - strives to maximise fee revenue through effective telephone negotiation - exceptional monthly bonus potential
Implements Company and Client Minimum Collection Standards
Delivers 100% of Baseline Budget
Qualifications
Strong academic*professional qualifications (minimum A level standard)
Fluent English and Dutch to native standard
Highly developed oral communication skills
Candidate Experience
Experience in a customer service environment an advantage
Previous experience in sales or telephone work
Ability to negotiate and persuade
Able to demonstrate and perform to role competency requirement
|
| Contact information |
| Employer: |
|
| Email: |
309@liverpoolcareer.informnow.com
|
| Phone: |
0131 555 0284
|
|
| |
Publication date: 2009-03-29 10:51:46
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